Shipping policy

Shipping Policy

Last updated: 8 September 2026

Thank you for shopping with Saffi Amin Shop. We aim to process and deliver your order as quickly and safely as possible.

1. Order Processing

Orders are normally processed within 1–3 business days after payment has been confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been dispatched, you will receive a confirmation notification with tracking information where available.

2. UK Shipping

We currently offer delivery across the United Kingdom.

Estimated delivery times:

  • Standard Delivery: 2–5 business days
  • Express Delivery: 1–2 business days, where available

Delivery times are estimates and are not guaranteed. Delays may occur due to courier issues, adverse weather, public holidays, or circumstances outside our control.

3. Shipping Costs

Shipping costs are calculated at checkout based on the delivery address, order size, weight, and selected delivery service.

From time to time, we may offer free shipping promotions. Any applicable offer will be clearly displayed at checkout.

4. Tracking Your Order

Where tracking is available, your tracking number will be provided once your order has been dispatched.

Please allow up to 24–48 hours for tracking information to update after dispatch.

5. Incorrect Delivery Information

Customers are responsible for providing the correct name, delivery address, postcode, and contact information when placing an order.

If you realise that you have entered an incorrect address, please contact us as soon as possible. We will do our best to correct the address before the order is dispatched.

Once an order has been dispatched, we may be unable to change the delivery address.

6. Delayed or Missing Orders

If your order has not arrived within the estimated delivery timeframe, please contact us so we can investigate with the delivery provider.

If tracking shows that an order has been delivered but you have not received it, please contact us as soon as possible. We may ask you to check with neighbours or around your property before we raise an investigation with the courier.

7. Damaged Items

If your order arrives damaged, please contact us as soon as possible and provide:

  • Your order number
  • Photographs of the damaged item
  • Photographs of the packaging
  • A brief description of the damage

We will review the issue and advise you on the next steps.

8. International Shipping

International shipping may be available for selected products and destinations.

Customers are responsible for any applicable customs duties, import taxes, or other charges imposed by the destination country unless otherwise stated at checkout.

9. Contact Us

If you have any questions about your order or delivery, please contact us at:

Email: saffi.amin@icloud.com

We are happy to help with any shipping or delivery questions.